Privacy Policy
Last updated: February 16, 2026
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal data to provide and improve our storage services. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Definitions
For the purposes of this Privacy Policy:
- Company refers to Sain Properties LLC or Sain & Lackey LLC, 1735 George Brown Rd. Crouse, NC.
- Personal Data is any information that relates to an identified or identifiable individual (Name, Phone, Email).
- Service refers to the Website and the rental services provided.
- Service Provider means third-party companies employed by the Company to facilitate the Service (e.g., DocuSign, Stripe, UnitTrac).
Collecting and Using Your Personal Data
Types of Data Collected
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. This includes:
- Email address
- First name and last name
- Phone number
- Mailing Address, State, ZIP/Postal code
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
- To provide and maintain our Service: Including processing your rental and monitoring usage.
- For the performance of a contract: Specifically the rental agreement/lease handled via DocuSign.
- To contact You: Regarding your unit, security updates, or billing status via SMS, phone, or email.
- Payment Processing: We use Stripe for secure payment processing. We do not store your full credit card details on our servers.
- Facility Management: We use UnitTrac to manage unit assignments and tenant records.
Security of Your Personal Data
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet is 100% secure. We use commercially acceptable means (SSL encryption, secure third-party processors) to protect Your Personal Data.
Children's Privacy
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13.
Contact Us
If you have any questions about this Privacy Policy, You can contact us: